Frequently Asked Questions
If you have further inquiries, please visit our contact page or email us at support@oabujewelry.com.
Jewelry
Are oabu jewelry pieces waterproof?
All oabu jewelry pieces are crafted from 925 sterling silver and finished with a protective coating for enhanced durability. While sterling silver is not fully waterproof like stainless steel, it offers a more refined and elevated quality.
Our pieces are designed for everyday wear and are made to hold up well with daily wear and light to moderate water exposure, making them water-resistant. With proper care, they are designed to maintain their color, shine, and overall condition over time. However, we still recommend avoiding excessive exposure to water, harsh chemicals, and moisture whenever possible to help preserve their longevity even further.
What ring size should I get?
Our current small drop includes two ring sizes, 6 and 7, which are among the most popular sizes for women. For more details, please refer to our Ring Size Guide.
Is oabu jewelry suitable for sensitive skin?
All oabu jewelry pieces are hypoallergenic and nickel-free, and designed for sensitive skin.
What is oabu jewelry made of?
All oabu pieces are crafted from 925 sterling silver, finished with 14k or 18k gold plating and a protective e-coating.
Delivery
Do you offer free shipping and how long does delivery take?
Yes — we offer free standard shipping on all orders worldwide. Standard shipping typically takes around 3–6 business days depending on the destination country. We also offer EMS Premium express shipping for a flat rate of $25, which usually arrives within 1–4 business days. Please note that delivery times may vary slightly depending on customs processing and local carrier conditions.
Do you ship to my country?
We currently ship to over 30 countries worldwide. Country availability can be viewed at checkout. If your country is not currently listed, please contact us at support@oabujewelry.com or through our contact page, and we’ll do our best to assist you.
Will I have to pay duties or taxes?
Duties and taxes are not included and may be charged upon delivery, depending on your country’s regulations. In many cases, no additional charges apply.
Where is oabu shipped from?
Oabu is based in Seoul, South Korea, and all orders are shipped directly from Seoul.
Returns and Exchanges
What is your return and exchange policy?
Due to the limited nature of our drops, we do not offer returns or exchanges at this time. If you experience any issues with your order, please reach out to us at support@oabujewelry.com or through our contact page.
Waitlist
How does the waitlist work?
Join the waitlist by subscribing to our emails when an item is sold out. You’ll be notified as soon as it becomes available again.
When will items restock?
Restocks typically take around 3 weeks, though timing may vary depending on production.
Why are quantities limited?
We focus on small, considered releases rather than mass production.